WinZip 30-day money-back guarantee

WinZip Computing offers a 30-day money-back guarantee on all WinZip^® software that is purchased online from WinZip Computing.*

If for any reason you are not completely satisfied with your purchase of WinZip software, you may contact us at help@winzip.com within 30 days of your purchase to request a refund by providing the following:

• Name and e-mail address under which the purchase was made; and
• Order-confirmation number as shown on your confirmation e-mail, if received; and
• If you have purchased a single-user license, a confirmation that you have removed all versions of WinZip from your computer** and destroyed the WinZip CD, if received; or
• If you have purchased a multi-user (site) license, a confirmation that you have removed all versions of WinZip from your computers**. If you received a WinZip CD, please return it to the following address:

Attn: Returns
WinZip Computing
PO Box 540
Mansfield, CT 06268
USA

Upon receipt of all of the above applicable to your purchase, we will refund 100% of your purchase price by either crediting your credit card account or by issuing a refund check.

* Those who have purchased WinZip through a reseller should contact that reseller for their refund policy. WinZip Computing reserves the right to limit returns.

** The best way to remove WinZip from your system is as follows:

Microsoft^® Windows^® 2000 and Windows XP

Activate the Control Panel, double click Add/Remove Programs, click the WinZip entry in the list of programs and click Remove.

Windows Vista^® and Windows 7

Activate the Control Panel, click Uninstall a program (located under Programs), click the WinZip entry in the list of programs, and click Uninstall.

Mac OS X

Single click on the 'WinZip Mac' icon on the Dock. Click the WinZip Mac dropdown menu. Click on the Uninstall menu item.