WinZip 30-day money-back guarantee
WinZip Computing offers a 30-day money-back guarantee on all WinZip® software that is purchased online from WinZip Computing.*
If for any reason you are not completely satisfied with your purchase of WinZip software, you may contact us at help@winzip.com within 30 days of your purchase to request a refund, by providing the following:
- Name and e-mail address under which the purchase was made; and
- Order-confirmation number as shown on your confirmation e-mail, if received; and
- If you have purchased a single-user license, a confirmation that you have removed all versions of WinZip from your computer** and destroyed the WinZip CD, if received; or
- If you have purchased a multi-user (site) license, a confirmation that you have removed all versions of WinZip from your computers**. If you received a WinZip CD, please return it to the following address:
Attn: Returns
WinZip Computing
PO Box 540
Mansfield, CT 06268
USA
Upon receipt of all of the above applicable to your purchase, we will refund 100% of your purchase price by either crediting your credit card account or by issuing a refund check.
* Those who have purchased WinZip through a reseller should contact that reseller for their refund policy.
** The best way to remove WinZip from your system is as follows:
Microsoft® Windows® 2000 and Windows XP
Activate the Control Panel, double click Add/Remove Programs, click the WinZip entry in the list of programs and click Remove.
Windows Vista®
Activate the Control Panel, click Uninstall a program (located under Programs), click the WinZip entry in the list of programs, and click Uninstall.
Microsoft, Outlook, Windows Vista, and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.