WinZip 30-day money-back guarantee
WinZip Computing offers a 30-day money-back guarantee on all WinZip® software that is purchased online from WinZip Computing.*
If for any reason you are not completely satisfied with your purchase of WinZip software, you may contact us at firstname.lastname@example.org within 30 days of your purchase to request a refund by providing the following:
- Name and e-mail address under which the purchase was made; and
- Order-confirmation number as shown on your confirmation e-mail, if received; and
- If you have purchased a single-user license, a confirmation that you have removed all versions of WinZip from your computer** and destroyed the WinZip CD, if received; or
- If you have purchased a multi-user (site) license, a confirmation that you have removed all versions of WinZip from your computers**. If you received a WinZip CD, please return it to the following address:
PO Box 540
Mansfield, CT 06268
Upon receipt of all of the above applicable to your purchase, we will refund 100% of your purchase price by either crediting your credit card account or by issuing a refund check.
* Those who have purchased WinZip through a reseller should contact that reseller for their refund policy. WinZip Computing reserves the right to limit returns.
** The best way to remove WinZip from your system is as follows:
Microsoft® Windows® 2000 and Windows XP
Activate the Control Panel, double click Add/Remove Programs, click the WinZip entry in the list of programs and click Remove.
Windows Vista® and Windows 7
Activate the Control Panel, click Uninstall a program (located under Programs), click the WinZip entry in the list of programs, and click Uninstall.
Mac OS X
Single click on the 'WinZip Mac' icon on the Dock. Click the WinZip Mac dropdown menu. Click on the Uninstall menu item.