Still Camera Support

This operation requires Windows XP or later.

Note: WinZip Computing suggests using "Best method" compression ("Best method")when working with JPEG files. "Legacy" compression ("Legacy") provides minimal compression results while WinZip’s Best method will provide a 20-25% compression ratio. Starting with WinZip 12.1, Zip files created with Best method will have a .zipx file extension. If you are adding to a Zip file that has a .zip file extension and select Best method to add additional JPEG files, your Zip file will be renamed using a .zipx file extension. Best method (.zipx) requires WinZip 12.1 or later to open these files.

• How do I set up WinZip so that I can retrieve my pictures with one click from AutoPlay?
• How do I add pictures to an existing Zip file?
• Why didn't my pictures autorotate?
• Why doesn't "Zip from camera" appear in my AutoPlay dialog?
• What are the "miscellaneous" files that the camera options talk about?
• Why don't my camera's RAW image files appear in the picture selection dialog?
• Why doesn't WinZip download RAW image files from my camera?
• Why didn't WinZip retrieve the audio comments for the pictures I selected?
• Why doesn't the Camera Wizard work on my Windows Server 2003 or 2008 system?

How do I set up WinZip so that I can retrieve my pictures with one click from AutoPlay?

You can easily configure WinZip to automatically download and zip pictures using the AutoPlay dialog that appears when you connect your digital still camera.

1. Start WinZip and switch to Classic mode if necessary.
2. Open the Options menu and click Configuration.
3. In the Cameras tab, click Quick zip from camera.
4. Adjust any other camera settings as you would like. WinZip will automatically use these settings when downloading and zipping files from your camera.
5. Click OK and close WinZip if desired.

When you click Zip from camera using WinZip in the AutoPlay dialog, WinZip will automatically download and zip your pictures using advanced compression and the settings you’ve defined.

See WinZip and AutoPlay for additional information.

How do I add pictures to an existing Zip file?

There are two ways to do this.

• Using WinZip Classic, open the Zip file first and then use Add from Still Camera in the Actions menu. Any pictures or other files that you download from your camera will be added to the open Zip file.
• In the Camera Wizard, specify the name of the existing Zip file in the Specify Zip File panel.

Why didn't my pictures autorotate?

Autorotation requires support from your camera, and it is only used for pictures that meet certain criteria. See Picture Rotation for detailed information.

Why doesn't "Zip from camera" appear in my AutoPlay dialog?

Whether or not Zip from camera appears in the AutoPlay dialog depends on how your camera connects to the computer. You may be able to change a camera setting to correct this. To learn more, see WinZip and AutoPlay.

What are the "miscellaneous" files that the camera options talk about?

These are any files stored on the camera that were not identified to WinZip as pictures, audio, or video.

The most common type of "miscellaneous" file is the raw image file. Raw image files are images that are stored in a format that is proprietary to the camera manufacturer and are usually supported by higher-end cameras such as digital SLRs.

Some manufacturers’ raw files are identified by Windows as pictures, and WinZip should be able to acquire them normally. Other manufacturers' raw files, however, may not be identified as pictures, in which case WinZip will not download them. If you use your camera's raw format and your pictures do not appear in the picture selection dialog, try checking this option in the Cameras configuration tab.

If your camera's raw files aren't downloaded at all, even if you check Get miscellaneous (unknown) files, then Windows is not including them when WinZip asks for a list of all files in the camera. This may be an issue with your camera's firmware. Check your camera manufacturer's web site to see if a firmware update is available for your camera.

Why don't my camera's RAW image files appear in the picture selection dialog?

Why doesn't WinZip download RAW image files from my camera?

See the above discussion of "miscellaneous" files.

Why didn't WinZip retrieve the audio comments for the pictures I selected?

In order for WinZip to be able to associate an audio file with a picture, it must:

• be stored in the same folder on your camera's memory card as the picture,
• have the same base name as the picture (e.g., IMG_0001.JPG and IMG_0001.WAV), and
• be identified to WinZip as an audio file (this is controlled by Windows and your camera).

If your audio files are not being downloaded along with your pictures, try checking the check box labeled Get miscellaneous (unknown) files in the Cameras configuration tab.

Why doesn't the Camera Wizard work on my Windows Server 2003 or 2008 system?

You may need to enable the Windows Image Acquisition (WIA) service. See Using the Camera Wizard with Windows Server for complete information.